These terms apply to all bookings with Aloha Booth, a registered business based in McKinney, Texas. By booking, you agree to these terms and your booking agreement.

1. Booking and Payment
A 25% deposit is required to reserve your date. The remaining balance is due 7 days before your event. Bookings made less than 7 days before the event must be paid in full at the time of booking. We accept all major credit and debit cards, Apple Pay, Google Pay, ACH bank transfer, and Klarna.

2. Rescheduling
You may reschedule at no extra cost with at least 14 days’ notice, as long as the new date is available.

3. Cancellations
Deposits are non-refundable. If you cancel, any amount you have paid, including your deposit, can be applied as a credit toward any available date within 12 months of your original event date. Credits are not redeemable for cash.

4. Service Area and Travel
We serve all of DFW. Delivery is free within 7 miles of McKinney, TX. Events farther away include a travel fee, which is shown at checkout before you book.

5. Event Time and Setup
Each package includes the rental time you booked. We arrive at least one hour before your event to set up and break down after it ends, so setup and breakdown do not count toward your rental time. Extra time can be added in advance, or on-site if available.

6. Venue Requirements
You agree to provide a level area of at least 10 x 10 ft and access to a standard electrical outlet, unless a portable power station is added to your booking. Outdoor setups must be shaded or covered. A tent can be added at checkout. For safety, we may pause or move the booth in rain, high winds, or other unsafe conditions. Time lost due to weather or venue issues is not refunded.

7. Equipment and Guest Conduct
You are responsible for any damage to our booth, equipment, props, or backdrops caused by you or your guests, beyond normal wear and tear. We may pause or end service if guests behave in an unsafe or abusive way toward our staff or equipment, with no refund for time lost.

8. Photos and Usage
You and your guests may use your event photos for personal use. You grant Aloha Booth permission to use event photos on our website and social media, unless you let us know in writing before your event that you’d like to opt out.

9. Custom Designs
Custom template designs must be requested at least 14 days before your event. We’ll send a proof for your approval before your event.

10. Limitation of Liability
If we are unable to provide service because of equipment failure or another reason within our control, our liability is limited to a refund of the amount paid for the affected booking. We are not responsible for delays or cancellations caused by events outside our control, such as severe weather, emergencies, or venue restrictions.

11. Governing Law
These terms are governed by the laws of the State of Texas.

Contact Us
Aloha Booth · McKinney, TX
[email protected] · (214) 876-6477